NativeTalk Business App
One App for Every Customer Conversation
The Smarter Way to Run Your Business Communication
NativeTalk helps businesses receive calls faster, manage customer conversations, route work to the right teammate, and keep a clean record of every interaction from one business communication app.
Dedicated business hotline and virtual number
Start receiving calls through a simple guided setup flow
Shared team inbox for customer calls and messages
Call routing, customer detail protection, recordings, logs, and accountability
WhatsApp, Instagram, Facebook Messenger, website chat, Gmail, and LinkedIn
AI summaries of every customer conversation on Basic and Business, searchable across your team
A closer look
Plans that scale with your team
Simple pricing, no hidden fees. Cancel anytime.
For solo admins trying NativeTalk out.
- 1 user
- WhatsApp and Instagram
- Business hotline
- Voice greetings
- Incoming calls
- Outgoing calls
- Call forwarding to 1 line
For small teams ready to run real support and sales workflows.
- Everything in Free
- Up to 5 users, with paid extra seats up to 15
- Any 5 channels: WhatsApp, Instagram, Facebook Messenger, website chat, Gmail, LinkedIn
- Multiple DID numbers
- Call routing
- Customer detail protection
- Call recording
- Full phone menu (IVR)
- Permission-based user access
- Caller conversation history pop-up
- AI conversation summaries
- Ring groups
For growing teams that need AI and analytics baked in.
- Everything in Basic
- Up to 20 users, with paid extra seats
- All 6 channels, no limit
- Automated chat responses
- Multiple WhatsApp numbers
- AI-powered help desk
- Workflow automation
- CRM integration
- Advanced reporting & insights
- Priority support
Basic and Business can add paid extra seats as the team grows. Need custom integrations or dedicated onboarding? Talk to sales.
Compare all features
Everything included in each plan, side by side.
| Feature | Free | Basic | Business |
|---|---|---|---|
| Team | |||
| Users | 1 | 5 | 20 |
| Extra seats | — | ||
| Channel integrations | 2 | 5 | All 6 |
| Calling | |||
| Business hotline | |||
| Voice greetings | |||
| Call routing | — | ||
| Customer detail protection | — | ||
| Call recording | — | ||
| Full phone menu (IVR) | — | ||
| Multiple DID numbers | — | ||
| Incoming calls | |||
| Outgoing calls | |||
| Call forwarding | To 1 line | ||
| Ring groups | — | ||
| Messaging | |||
| Automated chat responses | — | — | |
| Multiple WhatsApp numbers | — | — | |
| Access & workflow | |||
| Permission-based user access | — | ||
| AI-powered help desk | — | — | |
| Workflow automation | — | — | |
| CRM & AI | |||
| CRM integration | — | — | |
| Caller conversation history pop-up | — | ||
| AI conversation summaries | — | ||
| Reporting & support | |||
| Advanced reporting & insights | — | — | |
| Priority support | — | — | |
